Insights to Performance Excellence 2001: An Inside Look at the 2001 Baldridge Award Criteria

By Mark L. Blazey

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• Format: Paperback
• Language: English
• ISBN: 0873894979
• ISBN13: 9780873894975
• Release Date: January 2001
• Publisher: Asq Pr
• Weight: 2.00 lbs.
• Dimensions: 10.8" x 1.3" x 8.3"

Customer Reviews

The Best of the Best

Mark Blazey's book is the authority on the subject of the Malcolm Baldrige Award and its integrated use in your organization. We use it for our internal award as well. It makes a clear connection between the Category, Items, and Areas to Addresss and to the integration of all those across Category boundaries. It is the integration of all of these that make this the most robust business model I have found. This book is truly the Best of the Best! Another great job, Mark!