Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions

by Chip R Bell and Chip R. Bell

Book Overview

"Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results."
--Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)

Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry...

• Format: Hardcover
• Language: English
• ISBN: 1523090200
• ISBN13: 9781523090204
• Release Date: September 2020
• Publisher: Berrett-Koehler Publishers
• Length: 240 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.9" x 6.2" x 9.1"