Infrastructure for Knowledge Management

By Randy J. Frid

Knowledge Management is a mission critical concern for all managers of today and tomorrow. In a world where political borders are becoming less significant than organizational borders, we face more... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0595090532
• ISBN13: 9780595090532
• Release Date: March 2000
• Publisher: iUniverse
• Length: 188 Pages
• Weight: 0.69 lbs.
• Dimensions: 0.5" x 6.1" x 9.1"

Customer Reviews

Want to understand KM!

If you read only one book on KM, this is it. Dr. Frid's book on KM is an EXCELLENT introduction! It's extremely well-founded and provides a solid, practical strategy for building KM systems which collect and re-use experience and facilitate collaboration. This book is particularly well suited for those in management who want to have a grasp of the big KM picture but don't want to get too far into the details. Dr. Frid's book is an easy read and presents a great deal of insight into the process of setting up KM systems which work. This insight reflects experience with more than one instance of implementing KM.If I had to offer any criticism, there are two shortcomings. First and foremost, his narrow focus on Microsoft products as the solution to every need (well, almost every need) is weak. On the other hand, a survey of the technology can be found in Amrit Tiwana's outstanding book, The Knowledge Management Toolkit. Second, he has