If information flows well between and within organizations, it empowers people by enabling them to make evidence-based choices; it promotes efficiency; and it enables creativity. Information does not flow well by chance: the process needs to be managed, by everyone concerned. This book introduces tools to analyse how information is used in an organization and discusses both strategic and practical options for improvements, in the context of the broader information-related changes and debates currently taking place in the world.This edition covers the major developments in these external debates. Discussions of knowledge management, capacity building, institutional learning, evaluation and impact assessment, research, information products and evidence-based work have been added, together with a number of case studies.
Invaluable resource for NGOs looking into information use
Published by Thriftbooks.com User , 17 years ago
I read this for research into how NGOs use and disseminate information. It provided an excellent glimpse into how NGOs might successfully use and organize information. It also covered problems that might be encountered during this process, as well as highlighting some successful and unsuccessful test cases. It's particularly useful in that it does not attempt to specifically address technologies to use and focuses more on the "human" side of information management.
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