Improving your business communications: How to speak, write, listen, and observe more effectively

By Derick D. Schermerhorn

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• Format: Paperback
• Language: English
• ISBN: 0934914516
• ISBN13: 9780934914512
• Release Date: January 1984
• Publisher: Publications Division, Nationa
• Length: 153 Pages
• Weight: 0.30 lbs.

Customer Reviews

Good overall intro. to effective business communication.

A friend recommeneded this book to me. I was interested in expanding my knowledge of business-level communicating, as well as my own skills of communication in general. The text is effective as an introduction to both. The writing style is smooth and readable; and examples of good communication provide food for thought. I would recommend this book to anyone seeking a "refresher" in business communication skills as well as those who seek to increase their depth of knowledge of general communication skills.