Improving Customer Service Delivery in Bank Phb

By Oluyomi Martins

Service has become the most important factor to remain competitive in the banking industry in Nigeria. Most banks have realized that since all offer homogeneous products to their customers, they have... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3848483793
• ISBN13: 9783848483792
• Release Date: April 2012
• Publisher: LAP Lambert Academic Publishing
• Length: 132 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"