Implementing Quality Management in the Graphic Arts

By Hershel L. Apfelberg

This book describes what TQM is and why quality is not just "What the customer will accept." Printers who have embraced the tenets of quality management have seen employee morale improve, productivity... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0883621770
• ISBN13: 9780883621776
• Release Date: March 1995
• Publisher: Graphic Arts Technical Fndtn
• Length: 339 Pages
• Weight: 1.50 lbs.
• Dimensions: 10.3" x 1.0" x 7.8"