Implementing Global Performance Measurement Systems

By Jack Tootson and Ferdinand Tesoro

Do have the necessary ingredients to measure performance? Follow the recipe in this easy-to-use, easy-to-understand guide focused specifically on performance measurement-and create the system your... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 078794744X
• ISBN13: 9780787947446
• Release Date: November 1999
• Publisher: Pfeiffer
• Length: 176 Pages
• Weight: 1.20 lbs.
• Dimensions: 11.0" x 1.2" x 4.7"

Customer Reviews

Great resource for HRD/HPT practitioners and trainers

The book is a great resource for practitioners and trainers (especially those who are just starting) who are familiarizing themselves with the scope, processes, and issues involved in planning, developing and implementing a performance measurement system. It provides a comprehensive overview of performance measurement and related terms as well as illustrates succintly the relationship between theory behind measuring performance in business and industry, and practice related to performance improvement. The four steps that the authors outlined as their cookbook approach exudes simplicity of ideas that anybody involved in training and development, HRD, etc., can relate. The use of a case throughout the book provides a common thread that grounds you, the reader, to reflection and application mode as you attempt to make sense of how the analysis tools can be used in your own practice. Definitely a good buy and a great addition to a consultant's library. For those who are thinking of consulting or working in areas involving performance improvement, the book is definitely something you need to have -- great "how-to" content, usable tools, simple layout and easy to read.

Excellent Resource

As with any "Cookbook" the results of your efforts will be directly proportional to the quality of the ingredients you use. This book provides clear guidelines and examples on the right ingredients and how to measure them. It is easy to follow - providing clear, concise methodolgy for global performance metrics which are applicable in a variety of business settings.

A great resource! Total Performance Measurement "A to Z"!

As an 18 year Human Resource practitioner, both on the corporate and consulting side, I've had to sell "big ideas" in many companies to numerous business leaders. This book contains, under one cover, a complete, thorough and tested methodology to form the building blocks to not only sell the ideas, but also to measure the outcomes for even better future programs.The tools provided in the CD are excellent and make the book a valuable resource that you'll find yourself refering to time and time again. I'd recommended this book to anyone serious about making an impact from a Human Resource perspective or any "soft science." A must read in today's competitive environment where companies don't have time to not get the most bang for the buck.

Finally a book with teeth! Not a "one minuteized" version

Tootson and Tesoro in Global Performance Measurement Systems and companion CD provide practical insights into the often misunderstood field of performance measurement. Many business people talk a lot about measuring the effect of training, consulting, and other expensive corporate initatives this book shows you in detail how to do it. I'd strongly recommend this book to anyone who has to sell "big ticket ideas" internally or externally and wants to differentiate themselves from the superficial. It's about time we had a business book that wasn't generic pablum.