Implementating Quality Systems in Small and Medium Enterprises

By RAJBIR BHATTI

In the pre-liberalization era of the Indian economy, concepts of 'Quality of Product' and 'Customer Satisfaction' were unheard of. Whatever was manufactured had to be bought.Customer was not the king.... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3844329633
• ISBN13: 9783844329636
• Release Date: April 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 84 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"