An excellent training resource and reference text that provides an overview of process analysis methods, written in a non-technical language. Eliminate waste in production, inspection, accounting,... This description may be from another edition of this product.
If you need a book that you can learn Lean from, or provide to others, and apply the learning and concepts immediately, this is the book. While there are many good books, and rabid fans for authors with higher profiles - which I have read most all - this is the single best.
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