
"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations." --Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan The Second Edition of...


With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations. The contributors emphasize how organizational...