This book offers guidelines that can be used to develop and implement the human skills appropriate to project management: communication, motivation, negotiation, conflict resolution, conflict and... This description may be from another edition of this product.
I've used this book as part of a course on the Human Skills for PM. It covers the key issues that are required for the PMP examination. The book provides a useful theoretical basis for getting into the key issues related to leading in a project environment. On its own it doesn't cover the practical aspects, but is useful when coupled with an experienced instructor. Marty Wartenberg University of California, Irvine Project Management Instructor
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