How to sell by telephone is an essay that contains concrete tools, methods and useful techniques to effectively manage a commercial call, both outbound and inbound. Concise, each page of this book contains some important resources and presents a real and structured method of a phone sale, and can be freely customized. Anyone who is already part of the world of phone sales will find very useful advice especially because most companies rarely hold specific training courses on how to manage a commercial call. Mainly addressed to Inside Sales and to all those who perform telephone sales activities, as well as making appointments for salesmen.
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