How to Say It: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a ND Service

by Jack Griffin

A guide to effectively communicating with customers to create lasting--and repeat--business relationships. This book provides practical, results-oriented guidance for effective communication with... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0735205256
• ISBN13: 9780735205253
• Release Date: March 2013
• Publisher: Prentice Hall Press
• Length: 272 Pages
• Weight: 0.65 lbs.
• Dimensions: 0.7" x 6.0" x 9.1"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher