How to Resolve Conflict: A Practical Mediation Manual

By James E. Gilman

Book Overview

This manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.

• Format: Paperback
• Language: English
• ISBN: 1442267976
• ISBN13: 9781442267978
• Release Date: January 2017
• Publisher: Rowman & Littlefield Publishers
• Length: 146 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.4" x 5.9" x 8.9"
• Grade Range: Postsecondary