How to Improve Service, Increase Profits, & Keep Customers Happy

By Eden Rosen

"Eden Rosen's book will help you understand the pain and cost of poor service. A must read for those who want to improve customer service." John Tschohl, President and Founder of Service Quality... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 142570400X
• ISBN13: 9781425704001
• Release Date: January 2011
• Publisher: Xlibris
• Length: 152 Pages
• Weight: 0.51 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"