The first complete guidebook written for you, the customer. Now you can get great service every time How many times have you wished that you could get better service at the restaurant, hotel, doctor, bank, et al? With How to GET Great Service, this will no longer be a question of luck. Now you will know how to get great service during any transaction A terse 150 pages, each chapter is devoted to a situation in which you, as a customer, may find yourself. Recurring techniques point to the Appendix for definitions, phrases for sticky situations are included, and pithy anecdotes help fit it all together. What you
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