How to Design, Implement, and Interpret and Employee Survey

By John H. McConnell

Book Overview

"Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies cover: * Do's and don'ts of question design * Selecting response type (multi-choice, rating scales, etc.) * Practical methods for ensuring validity and reliability * Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included."

• Format: Paperback
• Language: English
• ISBN: 0814473385
• ISBN13: 9780814473382
• Release Date: June 2005
• Publisher: Amacom
• Length: 360 Pages
• Weight: 1.35 lbs.
• Dimensions: 0.7" x 7.0" x 10.0"

Customer Reviews

Great Tool!!!!!!!!

I have been a human resources professional for 17 years, and have all of Mr. McConnell's book. But this on ein particular has been a great addition to my library. I have even recommended it to my staff. Whenever I have used concepts from the book, whether in meeting or just in conversation), I have always gotten a captive audience. The clearly demarcated tables in the book along with the large type make it an absolute pleasure to have on hand for quick references. The accompanying CD is absolutely marvelous, and easy to navigate, with clear and precise instructions. I hope that the publisher continues to put out books by Mr. McConnell, who is a veteran and expert in his field.