How to Deal with Difficult People: Easy Strategies for Dealing with People You Can't Stand! (Office Skills Training Series)

by Customer Service Training Institute

Difficult people are part of our everyday lives. We cannot ignore them and we cannot escape them. We might encounter them at work, in our personal lives and even in stores and in our neighborhood.The good thing is that it is often easy to deal with difficult people by taking some very easy yet extremely effective approaches to the problem.Dealing with Difficult People will show you how to identify which kind of person you are dealing with and how...

• Format: Paperback
• Language: English
• ISBN: 1491085088
• ISBN13: 9781491085080
• Release Date: July 2013
• Publisher: CreateSpace Independent Publishing Platform
• Length: 142 Pages
• Weight: 0.50 lbs.
• Dimensions: 9.0" x 0.3" x 6.0"