People don't do business with companies. They do business with people they like. We have relationships based on trust and mutual connections. There's just something about a connection with a human being that creates a level of endearment and customer loyalty beyond any relationship a company could ever reach. The strong bonds people have with one another can't be overestimated.Even big companies have people whose personalities serve to advance their brand's mission. Apple had Steve Jobs, Tesla has Elon Musk, and Virgin has Richard Branson. If you're a small business owner, then this persona is probably you. If you're in the marketing department, it's probably one of the executives. Even if you work for a company as an employee, there's no reason why you shouldn't build your own personal brand.
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