Managing people well takes more than charisma or instinct. Drawing on decades of experience as an award-winning journalist, frontline operations manager, CEO, and HR/organizational leadership expert, Larry Olmstead has created a guide to supervision that is clear, useful, entertaining, warm, and deeply human. Olmstead argues that so-called "soft" people skills can be acquired and applied concretely through intentional activities and strategies. Olmstead has not simply studied management - he has lived it for more than 40 years. Thus, the book is packed with practical frameworks, memorable anecdotes and case studies, and tools that can be used immediately. You will learn the 10 practices of awesome bosses; tips for driving performance while still earning trust and respect; the seven elements of strong execution; how to conduct difficult conversations; qualities of high-performing teams; strategies for developing talent; ways to help your people navigate change in a chaotic world, and more. A must-read for newer and aspiring supervisors, this book brings high value to anyone who leads people, top executives included. HR leaders and trainers will love the Facilitation Guides that accompany each chapter, allowing them to drive meaningful conversations about leadership deep into the organization. If you want to become the kind of leader people are grateful to work for - and the kind who brings out their best - this book will show you how.
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