How to be a Customer Service Superstar

By Swaminathan sankaran

How to be a Customer Service Superstar What is Customer Service?How are customer services defined?What do customers want?How to use a customer's name?How to deal with customers who aren't fluent in English?Listening Skills. How to listen effectively?Why do customers complain?Tips for handling unhappy customersHow to handle a customer tactfully who has caused the problem?How to be a Customer Service Superstar?How to build customer rapport and goodwill?and more including IPR skills, Emotional Quotient etc.

• Format: Paperback
• Language: English
• ISBN: 1654336300
• ISBN13: 9781654336301
• Release Date: January 2020
• Publisher: Independently Published
• Length: 26 Pages
• Weight: 0.11 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"