Housekeeping Management, Instructor's Manual

By Matt A. Casado

The second edition of Housekeeping Management is writtenfrom a management perspective of the executive housekeeper in thelodging industry. The overarching concept of the text spotlightsthree major areas of expertise required for the success of lodgingprofessionals: management of resources, administration of assets, and knowledge of technical operations.

The text explores the role of the housekeeping department inhotel/lodging operations, and focuses mainly on the effectivecommunication between the housekeeping, front office, andengineering and maintenance staff. This edition will have the samefocus on the management- and administration-based philosophy fromthe 1st Edition, but with a stronger focus on theengineering aspects of housekeeping. The book will also incorporatenew concepts of energy conservation and risk management to addressthe latest sustainability and security trends in the industry, aswell as updated information on guestroom technology.

• Format: Paperback
• Language: English
• ISBN: 1118152166
• ISBN13: 9781118152164
• Release Date: October 2011
• Publisher: Wiley
• Length: 88 Pages
• Weight: 0.54 lbs.
• Dimensions: 0.2" x 8.5" x 10.8"