Hospitality Supervisor's Survival Kit

by Clifford R. Goodwin and Alfred B. Squire III

This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130498467
• ISBN13: 9780130498465
• Release Date: May 2004
• Publisher: Pearson
• Length: 240 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.4" x 8.3" x 10.9"