High Powered Customer Service Training Activities: 26 Fast-Moving Training Ideas for Customer Service Trainers and Managers

By Garry Lennon

In today's competitive marketplace, the most successful businesses are those with superior customer service, and Garry Lennon's practical manual aims to help you gain this competitive edge. A key... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1875889418
• ISBN13: 9781875889419
• Release Date: January 2001
• Publisher: Allen & Unwin
• Length: 160 Pages
• Weight: 0.95 lbs.
• Dimensions: 11.5" x 0.5" x 8.3"