Business & Investing Books > Management Books > Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem

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Helping the Difficult Library Patron: New Appro...

By Linda S. Katz and Kwasi Sarkodie-Mensah

Edition Description

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and...

Edition Details

Format:Paperback

Language:English

ISBN:0789017318

Format: Paperback

Condition:

12.59

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Helping the Difficult Library Patron: New Appro...

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