Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil The

By Gerard Blokdijk

Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves no key process out and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1921523417
• ISBN13: 9781921523410
• Release Date: January 1
• Publisher: Emereo Pty Ltd
• Length: 120 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.3" x 8.3" x 11.7"