Revised and updated, the sixth edition of this comprehensive resource focuses on respectful interactions in a health care setting. Emphasizing effective communication with clients and patients, examples and scenarios are specifically relevant to health professionals. Content includes information and strategies for patients of all ages - as well as abusive, depressed, and impaired patients.Clinically relevant format is easy to understand. Examples are included from a variety of allied heath professions and are easily transferred to real-life experiences. Scenarios facilitate thought-provoking classroom discussion. Content emphasizes a respect for diversity to guide readers through potential difficulties. Content has been thoroughly updated to include current health care settings, trends, and approaches.Two new chapters have been added - The Patient's Story and Some New Challenges.New boxes and illustrations have been included to make the text more reader-friendly. New Verbal Interactions quotes are included at the beginning of each chapter.Discussion questions are now located within chapter content to aid in comprehension.Respect is the text's on-going theme. Examples and case scenarios throughout the text emphasize this critical aspect of patient communication.
This book is very insightful, to the point, a very easy read. I am a very busy person so being able to just sit down and read this book was a delightful experience!
Strong textbook for studying patient-provider interactions
Published by Thriftbooks.com User , 22 years ago
This is a good, balanced textbook for anyone needing a detailed source anayzing the doctor or nurse and patient interaction. Strengths: Balanced, objective, good references, non-critical. Weaknesses: Long, sometimes states the obvious, choppy theoretical discussions.
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