Handbook of Customer Relationship Management

By Dr. N. Kavitha

Every time a customer approaches your business, they arrive with an expectation. It may be a service need or a new product interest, but in every case, they have an expectation that accompanies their... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3639355482
• ISBN13: 9783639355482
• Release Date: May 2011
• Publisher: VDM Verlag
• Length: 164 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"