Governing Street-Level Bureaucracies: The Organizational Shaping of Caseworkers

By Håkan Johansson and Kerstin Jacobsson

This book examines how caseworkers are governed in today's street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers' subjectivities beyond formal policies and professional identities.

• Format: Paperback
• Language: English
• ISBN: 103233195X
• ISBN13: 9781032331959
• Release Date: July 2026
• Publisher: Routledge
• Length: 156 Pages