Going Live: Starting and Running a Virtual Reference Service

By Steve Coffman

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0838908500
• ISBN13: 9780838908501
• Release Date: May 2003
• Publisher: ALA Editions
• Length: 196 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.4" x 6.0" x 9.2"