In an uncertain world, it just makes sense to reduce as many risks as we can. That way, we have a better chance of coping with unexpected events and achieving greater levels of success. We all want to be more resilient, in all aspects of our lives.Social issues don't have to be a source of risk and uncertainty. Or, at least, not to the extent we've seen. In times past, social issues weren't managed; they were reacted to when they could no longer be ignored.This handbook removes much of that uncertainty. It outlines a pragmatic approach to managing social performance that a field team can employ, on the ground, in real time. It builds on accepted theory and helps outline what we really need to do to apply it.
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