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Gestão da Qualidade do Serviço em Bancos, Restaurantes, Hospitais e Parques Aquáticos
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Gestão da Qualidade do Serviço em Bancos, Resta... [Portuguese] 6209082912 Book Cover

Gestão da Qualidade do Serviço em Bancos, Resta... [Portuguese]

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Edition Description

No mundo atual, caracterizado por uma concorr ncia acirrada, os autores se esfor am para encontrar o talism para os prestadores de servi os. A miss o tem sido mergulhar no cora o dos clientes e descobrir a p rola preciosa (o fator mais atraente) de todo o exerc cio. Este livro...

Edition Details
Format:Paperback
Language:Portuguese
ISBN:6209082912
Format: Paperback
Condition:
$
71.98
50 Available
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