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Gestion de la qualité du service dans le secteu... [French]

Edition Description

Cet ouvrage traite de l'analyse des donn es primaires relatives la qualit du service et la satisfaction des clients dans les banques priv es, publiques et trang res. Son contenu a t labor afin d'aider pleinement les chercheurs mener bien leur analyse des donn es...

Edition Details

Format:Paperback

Language:French

ISBN:6139721113

Format: Paperback

Condition:

69.29

Save $3.71!

List Price: ~~$73.00~~

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Gestion de la qualité du service dans le secteu... [French]

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