Generational differences & the impact to employee engagement

by Vaughan P Houger

This study focuses on the phenomenon of cooperation between employees, patrons, and volunteers in the context of a specific program. Individuals working in a multi-generational organization will find challenges in learning how to solicit and accurately interpret needs and expectations; communication styles, and how to respond positively and meaningfully to requests. The setting for this study is a senior center, but focuses on one program. The players...

• Format: Paperback
• Language: English
• ISBN: 3639519604
• ISBN13: 9783639519600
• Release Date: September 2013
• Publisher: Scholars' Press
• Length: 172 Pages
• Weight: 0.57 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"