Fundamentals of TQM

By Gabriel Afemei

This book provides an introduction to Total Quality Management (TQM) and its principles. TQM is a management approach that focuses on continuous improvement of processes and products to enhance customer satisfaction. The book covers topics including TQM implementation, quality control, team-building, and customer service. It is an essential guide for professionals seeking to improve their organization's quality management system and increase customer loyalty.

• Format: Paperback
• Language: English
• ISBN: 1774697696
• ISBN13: 9781774697696
• Release Date: January 2024
• Publisher: Toronto Academic Press
• Length: 243 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.6" x 8.0" x 9.9"