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From Tech Support to Tech Empathy: Mastering Communication That Works
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From Tech Support to Tech Empathy: Mastering Co... B0F1GF6GXY Book Cover

From Tech Support to Tech Empathy: Mastering Co...

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Edition Description

This book is a guide to effective communication for remote technical support agents. It focuses on understanding the user's perspective, speaking their language, and building rapport to create positive support experiences. The book also covers techniques for de-escalating...

Edition Details
Format:Paperback
Language:English
ISBN:B0F1GF6GXY
Format: Paperback
Condition:
$
19.95
50 Available
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