What if HR was never meant to be about resources-but about human experience? In this transformative guide, Claude Phiri challenges HR leaders to rise beyond the traditional boundaries of policy, process, and performance-and instead embrace the emerging frontier of human experience (HX). As AI, automation, and hybrid work redefine how we live and lead, HR must evolve from a support function to a strategic force for culture, connection, and care. Across 20 compelling chapters, From HR to HX offers a practical roadmap for reimagining everything from equity-by-design and adaptive structures to wellbeing, digital belonging, and ethical AI use. With human-centred insight, real-world challenges, and powerful tools for practice, this book equips leaders to redesign the systems that shape how people feel, grow, and belong at work. Whether you're a CHRO, people manager, or future-focused leader, this book is your call to lead change and transformation because the future of work isn't just digital. It's deeply human.
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