From Customer Retention to a Holistic Stakeholder Management System: Living a Vision

Bys: Sinclair, Alastair J. and Blackwell, Garston H.

Book Overview

Being the fourth in the series on Stakeholder Management books, the current volume looks back at the beginnings of Stakeholder Management and how it has since developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from several thousand case studies for comparing businesses. What's more, international case studies look at the application of Stakeholder Management in a...

• Format: Hardcover
• Language: English
• ISBN: 3540774297
• ISBN13: 9783540774297
• Release Date: February 2008
• Publisher: Springer
• Length: 203 Pages
• Weight: 0.97 lbs.
• Dimensions: 0.7" x 6.3" x 9.4"