Freedom from Command and Control

By John Seddon

Book Overview

Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0954618300
• ISBN13: 9780954618308
• Release Date: January 2003
• Publisher: Vanguard Consulting Ltd
• Length: 300 Pages
• Weight: 0.85 lbs.
• Dimensions: 9.1" x 0.8" x 6.1"