Foundations of IT Service Management: The ITIL Foundations Course in a Book

By Julie Villarreal and Brady Orand

NOTE: This book has been updated with "Foundations of IT Service Management with ITIL 2011". This new book covers the ITIL exam topics with the latest, up-to-date-information.As business becomes more... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1463635346
• ISBN13: 9781463635343
• Release Date: January 2011
• Publisher: Createspace Independent Pub
• Length: 312 Pages
• Weight: 1.50 lbs.
• Dimensions: 9.5" x 0.8" x 7.8"