Five Star Service: How to Deliver Exceptional Customer Service

by Michael Heppell

Book Overview

This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0273734385
• ISBN13: 9780273734383
• Release Date: January 2010
• Publisher: FT Press
• Length: 241 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.7" x 5.3" x 8.4"