Five Star Service: How to Deliver Exceptional Customer Service

by Michael Heppell

Create magic moments that get you noticed, remembered and referred . Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1292100206
• ISBN13: 9781292100203
• Release Date: September 2015
• Publisher: Pearson Business
• Length: 296 Pages
• Weight: 0.97 lbs.
• Dimensions: 0.8" x 5.4" x 8.4"