Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred

By Michael Heppell

Book Overview

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0273707922
• ISBN13: 9780273707929
• Release Date: January 2009
• Publisher: Ft Pr
• Length: 128 Pages
• Weight: 0.64 lbs.
• Dimensions: 9.0" x 0.5" x 6.0"