Dorothy's husband goes to the hospital, with a high fever, fainting and lack of appetite. The notes taken at her husband's bedside is a document that adds to the literature of the Patient Safety Organizations (PSOs.) The hospital team takes 5 weeks to arrive at a diagnosis. Various members of the team repeat the dangerous or invasive testing. Their obsessive search for a diagnosis bends on OCD. Zeal for diagnosis has replaced the passion, for healing. And in the end Dubono drops a bombshell suggesting their final diagnosis to be wrong. She reports first hand observations about our health care system, and suggests how to reverse this alarming trend of patients dying due to medical errors, that arise from the hospital culture's industrial based mode of management which has no place in medicine in the Information Age we are in.
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