Facilitating Organizational Change is a book that approaches organizational change as a profoundly difficult process that requires durable, time tested tools to master. The facilitator for this change is provided with the appropriate level of tools to approach the change situation from three different perspectives: Infrastructural, Cultural, and Individual. All of the tools have been tested by the author and his clients for the past twenty years, across a broad range of change efforts in research and development, the automotive industry, electronics, insurance and financial services, printing and publishing, paper products, government, utilities, and higher education. This book approaches the anxiety that surrounds change with a methodology that uses the disequilibrium as a driver for the culture to reassess how it does what it does. It facilitates the culture into operationalizing the need to reinvent itself in a fashion that allows for there to be closer alignment between what people's true values and needs are and how those needs can be optimally realized through the organizational systems within the culture.
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