Now that expert systems have entered the commercial marketplace, potential users need readily available information on the complex task of constructing them and on using them effectively. This book fills that need by presenting an in-depth treatment of the concepts, theories, and applications of expert systems, particularly as they relate to managerial issues. Provides clear treatments of how these systems represent knowledge and the reasoning process through which they arrive at solutions, with detailed graphical illustrations of major concepts. Also provides details on the hardware used for expert system applications, including conventional and specialized symbolic processing hardware. Stresses the importance of matching software with hardware, and assesses the advantages and limitations of the three major types of expert system software: artificial intelligence programming languages, development tools, and pre-packaged expert systems.
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