Experience Maps Journey Maps Service Blueprints Empathy Maps

By Robert Curedale

Book Overview

In this book are described the most powerful tools available to craft a superior experiences for your customers and end users. These powerful and flexible methods are collectively known as experience... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 194080521X
• ISBN13: 9781940805214
• Release Date: March 2016
• Publisher: Design Community College
• Length: 404 Pages
• Weight: 1.45 lbs.
• Dimensions: 1.0" x 5.9" x 8.9"