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Business & Investing Books > Industries & Professions Books > Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service--And What Should Happen!
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Excuses, Excuses, Excuses : For Not Delivering ... B001G2IXC8 Book Cover

Excuses, Excuses, Excuses : For Not Delivering ...

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Edition Description

Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and...

Edition Details
Format:Paperback
Language:English
ISBN:B001G2IXC8
Format: Paperback
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Excuses, Excuses, Excuses: For Not Delivering E... 0874256143 Book Cover

Excuses, Excuses, Excuses: For Not Delivering E...

by and
Edition Details
Format:Paperback
Language:English
ISBN:0874256143
Format: Paperback
Condition:
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