Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment

By E.J. Bones

In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results.... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1491273194
• ISBN13: 9781491273197
• Release Date: August 2013
• Publisher: Createspace Independent Publishing Platform
• Length: 118 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.3" x 5.0" x 8.0"